Hmmm! I know we are not allowed to talk about this, but..
This whole situation about banning innocent players without a proper/ legit reason makes me think again playing this game after 13 years of metin2.
My wife account (Lv 51 character - Guild Leader) got banned for same silly reason. Apparently it doesn't matter if you are a fair player, I could be next, EVERYONE can be next. Sure its the system doing that and it has flaws... But hey, last time when "cheat blocker" got implemented we were assured that its the safest one against bots and against all those things that should not happen, apparently not... banning innocent players for the reason "external tool use" which might be affected by having a gaming keyboard/mouse or uploading a logo sign for guild, ooh man this is the most ridiculous thing I've ever heard. The bots are swarming map1/ map2, when I'm on ch1 I have to block whisper just to avoid those yangseller spamming bots.
This game its full of bugs, we had implemented lots of stuff lately, which is nice... but fixing bugs aint one of them. For example today I wanted to donate exp to my guild for medal of bravery, guess what...I get this message over and over again "Please try again later".
Anyway back to the topic... I dont want to offend anyone, but WE should matter more, OUR opinion should mean something to you. Cause after all WE are keeping this game/ business alive and things like that wont benefit you at all. Sure after all this situation you gonna throw us some events as excuses and everything should be fine. Well its not fine, we deserve more respect than that.
The saddest thing about all this is that we had to find out on other forums such TR/ RO about this "problem" and we weren't informed properly.
Thanks for you time.
PEACE OUT!